The Clinic Video Consultation

Call to purchase products during business hours (02) 9386 1533
- +
or 4 payments of $0.00 with Learn more
Need expert skin advice?
Time to change up your products?
Want access to advanced, clinically proven formulations?
Can't make it to The Clinic in person?

We take the hassle out of skin care! Our Registered Nurses are available over Video Call (FaceTime/Whatsapp) to assess your skin and prescribe the right products for you. We have 20 year's experience treating complex skin concerns and only work with cosmeceutical products that are clinically proven to work.

 

*If you are looking to purchase Skinbetter Science, CosMedix Elite or Dermaquest, please call us on (02) 9386 1533

SHIPPING & RETURNS

Free Shipping for all orders $50 or above (sent as Standard Post).

For orders under $50:

  • Standard Post $10. Received within 7 business days
  • Express Post $15. Received within 3 business days
  • Shipping times vary depending on location

View Shipping Policy

Easy 30 Day Returns

View Returns Policy

About

The Cost
Normally $50, we have waived the consultation fee. Our skin care philosophy is 'less is more' and we will work with you to devise a regime that suits your needs and budget. As an indication, our average 4 step regime (Cleanser, Serum, Moisturiser, SPF) costs ~$300 for a 3 month supply.
Learn more about our philosophy.
View product range and pricing.

Before the Consult
Once you have secured your time slot, please complete our client questionnaire using this link (we promise it only takes 3 minutes). It is important this is completed prior to save valuable time during the call.

During the Consult
Video consultations take 15 minutes, during which you will discuss with our Registered Nurses your skin concerns, current skin products, medical history and lifestyle factors. They will asses your skin and provide product recommendations.

After the Consult
You will be sent an in-depth follow up email outlining our recommendations, with links to purchase product from our online store.

Things To Note
Video functionality is essential in order to examine your skin and recommend the products that are suitable. We will contact you with a Zoom link to use for the call - Please note you do not need to have Zoom app downloaded to receive our call. Please notify us if this is a problem and we will call you via What's App instead. Please notify us with 24 hours' notice of any changes to your appointment by calling 02 9386 1533. At the scheduled appointment time, we will attempt to call you a maximum of 2 times from a private number.

Call to purchase products during business hours (02) 9386 1533

Cosmeceuticals

Active ingredients

Medically trained staff

Video consult & in store

100% Australian

Owned

Free shipping & Returns

Local orders over $50 & within 30 days

SkinBetter Science
A Team Duo Kit
$140.00
SkinBetter Science
Interfuse Intensive Treatment LINES 15ml
$169.00
Dermaquest
Niacinamide Youth Serum 29ml
$150.00
Cosmedix Elite
Pepoxide 30ml
$138.00

Customer Reviews

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