Fraxel — The Clinic



  • Repairing acne scarring
  • Reversing age spots, sun spots, pigmentation, freckles or melasma
  • Overall facial, neck and chest rejuvenation


Fraxel is the trade name for fractional laser treatments, a non-invasive laser therapy that penetrates the epidermis, targeting the deep layers of the skin below for long lasting results.

Fractional, because it delivers microscopic laser beams to treat a single column of skin at a time. The lasers mimic an injury to the skin, stimulating the body to go through its natural healing process, causing the existing collagen fibres to contract, and stimulating the production of new collagen, tissues and cells. 

At The Clinic we use a Fraxel re:store dual laser, which operates on two different wavelengths. The first wavelength is to treat superficial concerns such as pigmentation; the second wavelength tightens and rejuvenates the skin to repair more permanent damage or signs of ageing. With the Fraxel re:store laser, treatment times are reduced by around 25% over other machines and your costs are ultimately lower, because the machine allows for single-nurse operation.

"The Clinic saved my skin! I had 3 Fraxel treatments which totally removed scars from acne on my cheeks and jawline. Thanks to their professional service and fabulous treatment, I am now confident and love the skin I'm in."

- Marisa Tyras


  • Dramatic improvement and repair in skin tone or skin damage
  • Softening of lines and wrinkles
  • Real results you cannot get from lotions and creams


Fraxel is clinically proven to be safe, and easily managed into your routine. There is very little risk of damage to the skin, however the skin does go through a natural healing process for which there can be short term side effects. These may include redness, swelling or peeling and subside within 2-5 days. We recommend allowing for some downtime during this process.

There is also a risk of pigment disruptions following Fraxel treatment for those with darker skin tones. We recommend Dermaroller, Thermage or Dermal Fillers for your beauty goals if you have olive to dark skin tone.

Due to the laser technology used, Fraxel is not recommended during pregnancy or breastfeeding.


Most of our clients need only a single treatment to start seeing substantial changes in their skin.

Clinical evidence shows that a set of 3-5 Fraxel treatments, with 2-4 weeks between each, is ideal for producing long-term improvement and long-lasting results.


You'll speak with a Doctor or Nurse about your background and medical history at your initial consultation. They will ensure that Fraxel treatment will fulfill your goals and may recommend that you undertake a course of topical retinoids to prepare your skin for the treatment. A test patch may be treated to gauge your skin's reaction to the Fraxel laser; and you would make a follow-up appointment after this test patch.

At your designated Fraxel appointment, a local anaesthetic cream is applied and allowed to take affect for up to an hour. Then one of our trained doctors or nurses use the handpiece to apply the laser to your chosen treatment area. The whole procedure takes 90 minutes.


Without local anaesthesia, we would rate the pain of a Fraxel treatment at around 3/10. With local anaesthesia, the pain rating is reduced to around 1/10.


Recovery times for Fraxel vary from 2 days to 5 days.

After your Fraxel session, your skin will feel sunburned and over the coming days will react as such. The real results become evident after a week when you will visibly notice dramatic improvements in skin tone and texture.


Immediately after the treatment, you will experience redness, swelling and sometimes pinpoint bleeding. Heat sensation can be intense for the first 2-3 hours following.

Over the next few days, redness may worsen. Swelling may be significant and cause some discomfort. You may also notice little dark dots appearing on treated areas. This is dead skin as a result of laser treatment and should start sloughing off after 3-4 days. Once the sloughing is complete, you may notice some pinkness over the next few weeks and some patients experience itching.

Immediately after the treatment, we will provide you with a specific post-treatment moisturiser. If you find it is irritating or not moisturising enough, use a very thin layer of petrolatum ointment instead. Use petrolatum ointment to cover any oozing areas and keep moist. Use of icepacks can help alleviate the heat sensation. You may also cleanse your face with a mild cleanser.

Continue cleansing/moisturising over the next few days. Once the sloughing starts, please allow your skin to heal and DO NOT scrub, rub, or use exfoliants. Keep clothing away from treated body parts as much as possible to avoid irritation.

During the first week of healing, keep treated area clean, avoid smoking and excessive alcohol consumption, avoid excessive exercise, perspiring, swimming, or exposing skin to heat and sun.

Once the sloughing is complete, you may resume your routine skin care and make-up products, as long as they are tolerable to you.

It is very important that you use sunscreen to prevent sun damage to the skin. Sunscreen with SPF 30 or above should be used daily once sloughing is complete (and everyday thereafter!) If you are under the sun for prolonged periods of time, sunscreen needs to be reapplied at least once every two hours. Your practice of diligent sunscreen use may lower the risk of laser-induced hyperpigmentation (darker colour).