Black Friday Sale 2026 Terms & Conditions

Black Friday Sale 2026: Terms and Conditions

1. Promoter
The promoter is The Clinic International, ABN 68 600 043 178, trading as The Clinic (theclinic.net.au).

2. Promotional period
2.1 Early access runs from 7am AEDT on 13 November 2026 until 9am AEDT on 13.11.26, and is available to those who signed up for our waitlist.
2.2 The public sale runs from 9am AEDT on 13.11.26 until 11:59pm AEDT on 30 November 2026, or until stock sells out, whichever comes first.
2.3 Orders placed outside the promotional period are not eligible.

3. Sale offer
3.1 Up to 30% off applies to selected products only. The discount varies by product, and the applicable sale price is shown on each product page.
3.2 Excluded products are not discounted. These include gift cards, iS Clinical products and SkinBetter Science.
3.3 Sale prices do not apply to orders placed before the promotional period, and price adjustments cannot be made on past orders.

4. Combining offers and rewards points
4.1 The sale cannot be combined with any other offer, promotion, discount code, voucher, gift with purchase or bundle pricing.
4.2 Rewards points cannot be redeemed on orders placed during the promotional period.
4.3 Rewards points can still be earned on eligible purchases.Β 
4.4 Gift cards may be used as a form of payment. Gift card purchases are not discounted and do not count towards the mystery bag threshold.
4.5 Only one discount can apply to each product.

5. Mystery bag
5.1 Customers who spend $399 or more in a single order during the promotional period will receive one mystery bag, while stocks last.
5.2 The $399 threshold is calculated on the order total after discounts are applied, excluding shipping costs and gift card purchases.
5.3 Only 200 mystery bags are available. Once allocated, the offer ends without notice.
5.4 One mystery bag per order. Orders cannot be combined to reach the threshold.
5.5 Mystery bag contents vary and are chosen by the team. Specific products, brands or values cannot be requested, and contents may differ between bags.
5.6 Mystery bags have no cash value and cannot be exchanged, transferred or redeemed for cash, credit or rewards points.
5.7 If items are returned and the remaining order total falls below $399, the mystery bag must be returned unopened with those items, or its retail value may be deducted from the refund.

5.8 Mystery bag must be automatically added to your order to be confirmed with purchase, if issues occur please contact our team.Β 

6. Consultation-required products
Some products, including selected SkinBetter Science products, require approval from our nursing team before purchase. Normal approval requirements continue to apply during the sale. Approval cannot be guaranteed within the promotional period.

7. Stock and orders
7.1 All offers are subject to availability. Quantities may be limited, and the team reserves the right to limit purchase quantities per customer.
7.2 If an item becomes unavailable after an order has been placed, we will contact you and offer a refund for that item.
7.3 In the event of an obvious pricing or listing error, the team reserves the right to cancel the affected order and provide a full refund.

8. Shipping
8.1 Due to high order volumes, dispatch may take up to 7 business days during the promotional period.
8.2 Standard shipping terms and charges apply unless otherwise stated.Β 

9. Returns
9.1 Sale items are subject to our standard returns policy
9.2 Refunds for returned items are made at the sale price paid. Any rewards points earned on returned items will be deducted.
9.3 Nothing in these terms excludes, restricts or modifies your rights under the Australian Consumer Law, including your right to a refund, repair or replacement for products that are faulty or not as described.

10. General
10.1 The promoter reserves the right to amend, extend or withdraw this promotion at any time, subject to applicable law.
10.2 The promoter’s decision on any matter relating to this promotion is final.
10.3 Always read the label and follow the directions for use. Discontinue use if irritation occurs.
10.4 These terms are governed by the laws of New South Wales, Australia.