The Clinic Clique

The Clinic Clique

Join our loyalty programme to earn points and redeem for exclusive gifts and rewards.

How to Earn Points

$1 SPENT

= 1 SKIN POINT

BIRTHDAY BONUS

= 150 SKIN POINTS

PRODUCT REVIEW

= 50 SKIN POINTS

Redeem Points

1000 SKIN POINTS

= $50 VOUCHER

VIP TIERS

Skin Beginner

$0 - $999

10% voucher for joining

Skin Believer

$1,000 - $1,999

10% voucher for joining

$50 voucher

1x Free full size cleanser of your choice per year

Skin Lover

$2,000 - $3,999

10% voucher for joining 

$50 voucher

Birthday Gift 

1x Free full size cleanser of your choice per year

Early access to sales

1x Sample box per year

Skin Addict

$4,000+

10% voucher for joining

$50 voucher

Birthday Gift 

1x Free full size serum of your choice per year 

Early access to sales

2x Sample boxes per year

Free express shipping

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The Clinic Clique Loyalty Programme: Redeem Rewards & Gifts

Programme

Where can i join?

All you need to do is create a The Clinic Clique account here. Already have an account? Then you are in! Login to see your status.

Will my past orders count towards my level?

Absolutely. Your level will be determined based on how much you’ve spent in total at The Clinic online, over the past 12 months. Your spend will be calculated using the purchase history of the email address used to sign up to the program.

How do i move up a level?

You will be automatically moved up a level according to how much you spend.

Will i receive anything for joining?

Of course, every level has access to rewards. Even better, everytime you move up a level, you will receive an exclusive welcome gift to celebrate your new level. It's as easy as joining up today to start seeing the benefits.

Products

How do I know which product is right for me?

At The Clinic we are committed to real results, which only come from using the products that are right for your individual skin type and concerns. We have several tools available to help you find the products that are right for you.

Our Free Online Skin Consultation gives product recommendations in 3 easy steps.

If you’d like to speak with one of our medically trained team for a more in depth recommendation, book a FaceTime Video Consultation.

Or if you’d like to discuss a long term skin plan, visit us for an in-clinic consultation.

Are there any products I shouldn't use when pregnant or breastfeeding?

As our products contain active ingredients, there are some that are not recommended for use during pregnancy or breastfeeding. In each product description you will see this highlighted. If you are unsure or would like more information on skincare during pregnancy or breastfeeding, come and see us for a consultation.

What if I don't like the product or it isn't suitable to my skin, can I return it?

If you have any problems at all with a product, please contact us at shop@theclinic.net.au and we will be happy to refund or exchange it for you. More information on our returns policy can be found here.

Why can’t I buy certain products online?

Some of our specialty product ranges cannot be purchased online because they contain active ingredients that require a skin consultation prior to prescription. Give us a call on 02 9386 1533 to arrange a consultation, or if you’ve used our products before and wish to re-purchase, we can easily process the transaction over the phone.

Where can I find a list of product ingredients?

In each product description you will find an outline of the key ingredients as well as a full ingredients listing. 

Start earning rewards