The Clinic Clique Questions
All you need to do is create a The Clinic Clique account here. Already have an account? Then you are in! Login to see your status.
Absolutely. Your level will be determined based on how much you’ve spent in total at The Clinic online, over the past 12 months. Your spend will be calculated using the purchase history of the email address used to sign up to the program.
You will be automatically moved up a level according to how much you spend.
Of course, every level has access to rewards. Even better, everytime you move up a level, you will receive an exclusive welcome gift to celebrate your new level. It's as easy as joining up today to start seeing the benefits.
At The Clinic we are committed to real results, which only come from using the products that are right for your individual skin type and concerns. We have several tools available to help you find the products that are right for you.
Our Free Online Skin Consultation gives product recommendations in 3 easy steps.
If you’d like to speak with one of our medically trained team for a more in depth recommendation, book a FaceTime Video Consultation.
Or if you’d like to discuss a long term skin plan, visit us for an in-clinic consultation.
As our products contain active ingredients, there are some that are not recommended for use during pregnancy or breastfeeding. In each product description you will see this highlighted. If you are unsure or would like more information on skincare during pregnancy or breastfeeding, come and see us for a consultation.
If you have any problems at all with a product, please contact us at firstname.lastname@example.org and we will be happy to refund or exchange it for you. More information on our returns policy can be found here.
Some of our specialty product ranges cannot be purchased online because they contain active ingredients that require a skin consultation prior to prescription. Give us a call on 02 9386 1533 to arrange a consultation, or if you’ve used our products before and wish to re-purchase, we can easily process the transaction over the phone.
In each product description you will find an outline of the key ingredients as well as a full ingredients listing.